Effective Date: 21/01/2025
Last Updated: 21/01/2025
Welcome to Crafting Your Gifts! These Terms and Conditions govern your use of our website, www.craftingyourgifts.com, and our products and services. By accessing, browsing, or making a purchase from our website, you agree to comply with these terms. Please read them carefully before using our services.
1. Definitions
- “Company,” “We,” “Us,” “Our” refers to Crafting Your Gifts, the owner and operator of this website.
- “Customer,” “User,” “You” refers to any individual who accesses, browses, or makes a purchase on our website.
- “Products” refer to all handmade and customized items available for purchase on our website.
- “Services” refer to all features, transactions, and support provided by our website.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have parental consent to use our services.
- You are using this website for personal, non-commercial purposes only.
- You will not use the website for fraudulent or illegal activities.
If we find that you have violated these terms, we reserve the right to terminate your access immediately.
3. Use of Our Website
- The content on our website is for informational and shopping purposes only.
- You agree not to reproduce, distribute, or exploit any content, designs, or images from this website without written permission.
- Unauthorized use, hacking, or interfering with our website’s security is strictly prohibited.
4. Orders & Payments
4.1 Placing an Order
- Orders can be placed through our website 24/7.
- Once you place an order, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or reject any order at our discretion.
4.2 Pricing & Payments
- All prices are listed in [Your Currency] and are subject to change without prior notice.
- Payments are processed through secure third-party payment gateways. We do not store any payment details.
- You are responsible for providing accurate billing and shipping information.
4.3 Order Cancellation
- Orders can be canceled within 24 hours of placement for a full refund.
- Custom and personalized orders cannot be canceled once production has started.
5. Shipping & Delivery
- We ship orders within [Insert Timeframe] after order confirmation.
- Delivery timelines depend on the shipping method chosen at checkout and your location.
- We are not responsible for delays caused by couriers, customs, or unforeseen circumstances.
- If your order is lost or damaged in transit, please contact us within 48 hours of delivery with supporting photos.
[For more details, refer to our Shipping Policy]
6. Returns, Refunds & Exchanges
- Due to the personalized nature of our handmade products, we do not accept returns unless the item is defective or incorrect.
- If you receive a damaged or wrong product, you must contact us within 48 hours of delivery with images as proof.
- Approved refunds are processed within 5-7 business days.
[For full details, refer to our Refund & Cancellation Policy]
7. Intellectual Property Rights
- All content, including images, logos, product descriptions, and website design, are owned by Crafting Your Gifts.
- You may not copy, distribute, or reproduce any part of our website or products without written permission.
Any unauthorized use of our content may lead to legal action.
8. User Conduct & Prohibited Activities
You agree not to:
- Misuse or disrupt our website or services.
- Use fake identities or provide false information.
- Copy, sell, or exploit any portion of our website without permission.
- Engage in fraudulent transactions or violate any laws while using our services.
We reserve the right to block or suspend your account if we suspect any prohibited activities.
9. Disclaimer & Limitation of Liability
- We strive to provide accurate product descriptions, but colors and designs may slightly vary due to handmade nature and screen differences.
- We are not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
- Our liability is limited to the amount paid for the product.
10. Third-Party Links
Our website may contain links to third-party websites for payment processing, social media, or delivery tracking. We are not responsible for the privacy practices or content of these external sites.
11. Governing Law & Dispute Resolution
- These terms are governed by the laws of Maharashtra India.
- Any disputes shall be resolved through negotiation first. If unresolved, they shall be settled in the courts of India.
12. Changes to Terms & Conditions
We reserve the right to update or modify these terms at any time. The latest version will always be available on our website. Continued use of our services after modifications constitutes acceptance of the new terms.
13. Contact Us
If you have any questions about these Terms & Conditions, feel free to reach out:
📧 Email: [email protected]
📍 Address: Prashant Enterprises, Sainagar, Gahunje, Maval Pune 412101.
📞 Phone: +91 9168900051